Get started

Temporary Help Services

NAICS 561320 · Administrative and Support Services · SBA size standard: $34 million average annual receipts

Temporary help services recruit, screen and dispatch workers for short-term assignments at client workplaces. For an agency that supplies general laborers, warehouse staff, administrative support and light industrial workers, the specialists turn client requests into job orders, match screened candidates to shifts, schedule and dispatch workers, track time and performance, and handle weekly billing while the owner maintains licensing, insurance and worker safety documentation.

Start with these bots

What makes this business different

  • Rapid response to client requests for same-day or next-day workers with specific skills or certifications
  • Matching workers to assignments based on availability, experience, background checks and client requirements
  • Handling of worker no-shows, early outs and performance issues on client sites
  • Weekly time collection from workers and clients for payroll and invoicing
  • Client-specific safety orientations, site access badges and drug-screen requirements
  • Maintaining active worker pools with current contact information and availability
  • State labor law postings, workers compensation certificates and agency licensing renewals
  • Seasonal demand spikes for warehouse, retail and construction support

Specialist bots

  • a desk with multiple computer monitors showing staffing request forms next to a printed job order checklist and telephone

    Order Intake Specialist

    Convert every client staffing request into a complete, confirmed job order ready for matching.

    Works in: Ambitious Tasks, Ambitious Docs, Email Buckets · Workflows: Client order intake and job order creation

    Automates

    • Reads and parses incoming requests from multiple channels
    • Populates job order template with all required details
    • Checks basic feasibility against current worker pool
    • Drafts confirmation message for the client
    • Creates linked tracking tasks for matching and dispatch

    Stops for a person

    • A person reviews and approves all rates and special client requirements
    • The owner confirms any non-standard safety or compliance needs
  • a planner at a desk reviewing printed worker profile sheets spread across a large scheduling board with colored magnets

    Worker Matcher

    Match screened workers to open job orders based on skills, availability and client needs.

    Works in: Ambitious Tasks, Ambitious Sheets, Ambitious Docs · Workflows: Candidate matching and screening

    Automates

    • Searches the active worker database for suitable candidates
    • Filters by certifications, recent performance and availability
    • Generates ranked list of potential matches
    • Drafts outreach messages to selected workers
    • Prepares worker summary packets for client review

    Stops for a person

    • A recruiter reviews all matches before contact
    • The owner approves any workers with marginal qualifications
  • a dispatcher sitting at a workstation with headsets, multiple monitors showing map routes and a large wall calendar of daily assignments

    Dispatcher

    Coordinate worker dispatch, provide site instructions and confirm arrivals.

    Works in: Ambitious Tasks, Ambitious Docs, Email Buckets · Workflows: Dispatch and site onboarding

    Automates

    • Generates personalized dispatch packets with directions and requirements
    • Sends confirmation messages to workers and clients
    • Creates check-in tasks for each dispatched worker
    • Tracks acceptance and estimated arrival times
    • Flags any last-minute changes or no-shows

    Stops for a person

    • A supervisor makes final calls on reassignments when workers decline
    • All client-facing communications are approved before sending
  • a worker in a high-visibility vest holding a time sheet while standing at a warehouse loading dock with a supervisor nearby

    Time and Attendance Clerk

    Collect, reconcile and prepare weekly time records from workers and clients.

    Works in: Ambitious Sheets, Ambitious Tasks, Ambitious Docs · Workflows: Time collection and attendance tracking

    Automates

    • Gathers time submissions from multiple sources
    • Compares worker and client records for discrepancies
    • Calculates regular, overtime and billable hours
    • Flags exceptions for review
    • Prepares summary reports for payroll and billing

    Stops for a person

    • A person resolves all time disputes with clients or workers
    • The owner approves any overtime before processing
  • a coordinator at a desk reviewing stacks of time sheets and printed invoices with a calculator and coffee cup nearby

    Billing and Payroll Coordinator

    Prepare client invoices and payroll summaries from approved time records each week.

    Works in: Ambitious Sheets, Ambitious Docs, Ambitious Tasks · Workflows: Weekly billing and payroll preparation

    Automates

    • Applies correct markups to hours by client and job
    • Generates draft invoices for each client
    • Calculates worker gross pay and deductions
    • Prepares payroll export files
    • Updates worker records with completed assignments

    Stops for a person

    • A person reviews and sends all invoices and payroll
    • The owner approves any adjustments to rates or markups
  • a worker safety orientation packet and certification cards laid out on a table next to a clipboard with a performance evaluation form

    Compliance and Performance Tracker

    Monitor worker performance feedback, certification expirations and agency compliance items.

    Works in: Ambitious Tasks, Ambitious Sheets, Ambitious Docs · Workflows: Worker performance and compliance tracking, Agency licensing and insurance tracking

    Automates

    • Collects and logs client feedback after assignments
    • Tracks expiration dates for credentials and insurance
    • Generates fill-rate and performance summary reports
    • Flags workers needing re-screening
    • Maintains required labor law and safety documentation

    Stops for a person

    • The owner confirms which local and state requirements apply
    • All performance notes that could affect future work are reviewed by a person
    • People handle any disciplinary actions or terminations
    • The owner reviews and files all licensing and insurance paperwork
  • a coordinator reviewing printed worker application forms at a table with a laptop and stack of background check authorization releases

    Recruitment and Pool Coordinator

    Maintain an active pool of screened workers and recruit for new skill needs.

    Works in: Ambitious Tasks, Ambitious Docs, Email Buckets · Workflows: Worker recruitment and pool maintenance

    Automates

    • Identifies staffing gaps from upcoming orders
    • Drafts recruitment messages for job boards and networks
    • Screens incoming applications against minimum criteria
    • Schedules and tracks interview and orientation sessions
    • Adds new workers to the database with complete profiles

    Stops for a person

    • A recruiter conducts all final interviews and reference checks
    • The owner approves workers for the active dispatch pool
    • Background check results are reviewed only by authorized people

Workflows

Client order intake and job order creation

Starts when: A client submits a staffing request by email, form, phone or portal

  1. Capture job title, required skills, shift times, number of workers, pay rate and special requirements
  2. Check against available worker pool and current assignments
  3. Draft a job order with all details and send for client confirmation
  4. Assign a unique job order number and create tracking tasks
  5. Record any client-specific safety or compliance needs

Watch for: Same-day requests must be flagged and escalated immediately; Client rate and markup must be confirmed before any worker is sent

Candidate matching and screening

Starts when: New job order is confirmed or worker availability updates

  1. Search active worker pool for matches on skills, certifications and availability
  2. Review recent performance notes and background check status
  3. Contact selected workers to confirm interest and availability
  4. Send worker profile and qualifications summary to client for approval
  5. Record client acceptance or rejection with reason

Watch for: Certain clients require drug screens or specific certifications before dispatch; Worker availability can change hourly and must be double-checked

Dispatch and site onboarding

Starts when: Worker is accepted for a job order

  1. Send worker the job address, reporting time, supervisor contact and site instructions
  2. Provide any required safety orientation checklist or badge information
  3. Create daily check-in task for the worker
  4. Notify client of dispatched worker name and arrival time
  5. Log dispatch confirmation and any travel time

Watch for: Workers must have reliable transportation to client sites; First-time workers at a client need extra orientation steps

Time collection and attendance tracking

Starts when: End of each shift or daily at close of business

  1. Collect worker-submitted hours and break times
  2. Cross-check against client sign-in records or supervisor confirmation
  3. Flag any no-shows, early departures or overtime
  4. Calculate billable and payable hours per job order
  5. Prepare daily attendance summary for review

Watch for: Discrepancies between worker and client time reports must be resolved before payroll; Meal and rest break compliance varies by state and assignment length

Weekly billing and payroll preparation

Starts when: End of each work week

  1. Aggregate approved hours by client and job order
  2. Apply correct markups and bill rates to generate client invoices
  3. Calculate worker pay rates, overtime and any reimbursements
  4. Draft invoices and payroll reports for approval
  5. Update worker availability and performance notes for future matching

Watch for: Invoices must be sent promptly to maintain cash flow; Payroll deadlines are fixed and cannot slip

Worker performance and compliance tracking

Starts when: End of assignment or weekly for long-term placements

  1. Collect client feedback on worker performance and reliability
  2. Update worker records with notes on attendance, quality and safety
  3. Track expiration dates for certifications, licenses and background checks
  4. Generate reports on fill rates, retention and client satisfaction
  5. Flag workers for re-screening or removal from active pool

Watch for: Negative performance must be documented carefully for legal protection; Certain clients require specific safety training records

Worker recruitment and pool maintenance

Starts when: Weekly or when pool falls below target levels

  1. Identify skill gaps from upcoming client orders
  2. Draft and post recruitment messages for new workers
  3. Screen incoming applications against basic requirements
  4. Schedule interviews or orientation sessions
  5. Add approved workers to the active pool with complete records

Watch for: Background checks and references must be completed before dispatch eligibility; Worker contact information must be kept current

Agency licensing and insurance tracking

Starts when: Monthly and on renewal dates

  1. List all active state agency licenses, workers compensation certificates and bonding
  2. Generate renewal calendar and draft filing reminders
  3. Compile required labor law posters and safety documentation for client sites
  4. Track proof-of-insurance requests from clients
  5. Create owner review packet for any expiring items

Watch for: Licensing rules differ by state and must be confirmed by the owner; Insurance certificates must be issued only after owner approval

Bot templates for this industry

Source: U.S. Small Business Administration, Office of Size Standards, Table of Small Business Size Standards Matched to North American Industry Classification System Codes, version March 2023 (effective 2023-03-17, NAICS 2022). Size standards are shown for reference only.